AI & Data Portfolio

Building intelligent systems from inside support

Designing and shipping AI agents, analytical pipelines, and automation tools that multiply team impact.

Context Engineering AI Agent Design SQL / Trino Glean Workflows Data Visualization LinkedIn's internal AI agent LLM Classification
View Projects
01

Impact at a glance

54%
case surge detected & escalated (Feb 2026)
4-6 hrs -> 30 min
report automated
6
Glean agents shipped
46%
faster resolution time
02

Projects

AI-Augmented Self-Advocacy

OKR Tracking Dashboard via ATLAS

Used LinkedIn's internal AI analytics agent (engined by Claude) to build a dual-view interactive OKR dashboard — a manager-facing status view and a personal individual contributor competency-tagged view — sourced live from Google Sheets and Docs. Produced promotion-ready evidence packages through natural language interaction.

ATLAS Google Sheets Context Engineering Plotly.js IC3 Promotion
AI Product · Cross-Functional

LinkedIn Accelerate — AI Campaign Ads

Led bug bash and cross-functional coordination for LinkedIn's AI-powered Campaigns' Audience feature during a leadership gap. Identified critical bugs affecting Strategic clients, opened Jira tickets, and created the Accelerate Audiences one-sheeter — ensuring Go-to-Market continuity.

AI Campaigns Bug Bash Jira Cross-Functional
Innovation · Hackathon 2025

Glean Agent / PORT Duplicate Detector

Presented at MCXO Hackathon 2025. Proposed a Glean-based agent to identify duplicate PORT Jira tickets before creation, saving estimated 20 min/instance across ITS. R&D expressed interest in productionalizing the solution — opportunity sizing engagement initiated with LinkedIn Business Platform POM team.

Glean Jira Hackathon R&D Interest
Glean Workflows · Automation

ITS Newsletter Intake Assistant

Glean Workflows agent automating discovery, filtering, and packaging of sales-relevant product updates for the biweekly ITS newsletter. Searches defined sources with sales-facing keywords, categorizes into "Need to Know," "Coming Up," and "Tips," and outputs consistent summaries. Positive C2 pilot feedback ("Wow it's even grouped by the categories of the newsletter. This is so clever").

Glean Workflows Content Automation Context Engineering
Glean Workflows · Policy Automation

Healthcare Domain Classifier

AI agent that inspects healthcare advertiser domains (homepage, About, Products/Services, professional sections), applies LMS Help Center and internal policy rules, and outputs consistent B2B vs B2C decisions with embedded next steps (Legal escalation or rejection). Strong SME endorsement ("this is so cool").

Glean Workflows Policy Classification Auditability B2B/B2C
Glean Workflows · Triage

ITS PORT JIRA Intake Assistant

Agent that reads Slack escalation threads and outputs a JIRA-ready package for our team to send to Product Technical and Engineering teams: a structured Jira ticket (title, description, expected vs actual behavior, references). Eliminates manual copy-paste handoffs and enforces consistent documentation quality.

Glean Workflows Slack Integration Jira Triage Automation
Glean Workflows · Planning

OKR Objective Categorization Agent

Takes user-listed objectives, pulls org-chart role context and project artifacts, writes SMART key results, buckets each by impact/probability (Big Bet / Home Run / Small Win / Junk), and outputs a structured planning table — replacing hours of manual review and formatting.

Glean Workflows OKR Planning SMART Goals Org Context
Glean Workflows · HR

ITS Peer Review Assistant

Calendar-aware peer feedback agent that determines the correct semester/annual review window, pulls collaboration artifacts from the period, and produces structured compassionate feedback (start/stop/continue) aligned to LinkedIn's review framework with supporting resource links.

Glean Workflows HR Automation Evidence-Based Feedback
Glean AI · Campaign Analytics

AI Campaign Performance Calculator

Glean AI agent that automates average-clicks-per-day calculation across campaigns, normalizes engagement over time, and outputs structured performance summaries with multi-campaign table comparison — eliminating repetitive manual calculations in support workflows.

Glean AI Campaign Analytics Performance Metrics
03

Skills & tools

AI & Agents

  • Glean Workflows agent design
  • LLM context engineering
  • Multi-label classification (GPT-4.1-mini)
  • Confidence scoring & validation
  • ATLAS (LinkedIn internal AI agent)
  • Anti-hallucination constraint design

Data & Analytics

  • SQL (Trino)
  • Salesforce data modeling
  • Case volume & resolution analytics
  • Anomaly detection
  • Time series & MoM trend analysis
  • Taxonomy design & evolution

Visualization & Communication

  • Interactive dashboards (Chart.js, Plotly.js)
  • Executive reporting & storytelling
  • DataTables integration
  • Tier segmentation analysis
  • Product feedback translation
  • Knowledge management & runbooks

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